PSA Customer Service Representative Level I

Company: PSA


Summary: To answer customer inquiries, resolve issues and complaints over the phone, e-mail or in person and to provide support to the office.

Essential Duties and Responsibilities:

Competencies: To perform the job successfully, each Customer Service Representative, Level I should demonstrate the following:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Associate’s Degree or equivalent preferred and/or 2+ years Customer Service experience.

Language Skills: Ability to read and comprehend instructions, correspondence, and memos; ability to write correspondence. Fluency in written and spoken Spanish is a plus.

Computer Skills: Microsoft Office-Excel and Word proficiency preferred.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Work Environment: The job is performed indoors in a traditional office setting, convention center, sporting arena, hotel meeting area, warehouses and/or at customer’s location. Activities include extended periods of sitting and extensive work at a computer, sitting and standing for extended periods of time on location at a show or private event. The noise level in the work environment is usually moderate with an occasional fluctuation.

Equal Opportunity Employer. Candidates must be authorized to work in U.S. This is a full-time position. No recruiters.

To apply, email jobs@collectors.com

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